Privacy policy

Last updated: December 12, 2024

1. Who We Are

This Privacy Policy describes how Aragon Watch Co ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from:

  • https://aragonwatchco.com
  • https://aragonwatchco.com

Company Name: Aragon Watch Co
Location: British Columbia, Canada
Contact Email: info@aragonwatchco.com

2. Personal Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal information:

a) Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account login details (username and password)
  • Order and purchase history
  • Any information you provide when contacting us or creating an account

b) Payment Information

Payments are processed securely through Stripe.

We do not store or have access to your full credit card details. Payment information is handled directly by Stripe in accordance with its privacy and security policies.

c) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent on pages
  • Referring website or search terms

This information helps us understand how visitors use our website and improve its performance.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Communicate with you about orders, accounts, or inquiries
  • Provide customer support
  • Manage user accounts
  • Prevent fraud and enhance security
  • Improve and optimize our website and services
  • Send marketing and promotional emails (you may unsubscribe at any time)
  • Deliver relevant advertising and measure ad performance

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.

Cookies may be used to:

  • Remember login details and preferences
  • Enable shopping cart functionality
  • Analyze website usage
  • Support advertising and remarketing efforts

You can disable cookies through your browser settings, but some features of the website may not function properly.

5. Third-Party Services

We share personal information with trusted third parties only as necessary to operate our business, including:

  • Payment Processing: Stripe
  • Email Marketing: Mailchimp
  • Analytics: Google Analytics
  • Advertising Platforms: Meta (Facebook & Instagram) and other advertising partners
  • Shipping and logistics providers

These third parties are authorized to use your personal information only as necessary to provide their services to us.

6. Advertising & Analytics

We may use third-party advertising and analytics services that collect information about your visits to our website and other websites over time.

These services may use cookies, pixels, or similar technologies to display advertisements that are relevant to your interests.

7. User Accounts & Comments

If you create an account on our website, we store the personal information you provide in your user profile.

You may view, edit, or delete your personal information at any time (except your username). Website administrators may also access this information to manage accounts.

If you leave comments on the site, we may collect the data shown in the comments form, along with your IP address and browser user agent to help with spam detection.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal and accounting obligations

You may request deletion of your personal data, subject to legal and security requirements.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your personal data
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at info@aragonwatchco.com.

10. International Customers

We sell to customers in Canada and the United States.

Your information may be processed and stored in Canada, the United States, or other countries where our service providers operate.

11. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations.

Updates will be posted on this page along with a revised "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: info@aragonwatchco.com